Job Description
Restaurant team members, also sometimes called crew members, are the backbone of any restaurant operation. They wear many hats and contribute to a variety of tasks to ensure the smooth running of the restaurant and a positive experience for customers. As a part-time team member, your hours will likely be flexible and can be ideal for students or those seeking a second job.
Responsibilities:
- Customer Service:
- Greet customers with a friendly and welcoming demeanor.
- Take orders accurately, answer questions about the menu, and offer recommendations.
- Serve food and beverages efficiently and attentively.
- Address customer concerns promptly and professionally.
- Maintain a clean and inviting dining area by clearing tables, refilling condiments, and bussing trays.
- Food Preparation and Service: (Depending on the restaurant)
- Assist with food preparation tasks like stocking ingredients, assembling dishes, or operating kitchen equipment (following safety protocols).
- Package takeout orders ensuring accuracy and quality.
- Restaurant Operations:
- Maintain cleanliness and sanitation in all areas of the restaurant, including dining areas, restrooms, and food prep stations (following company protocols).
- Replenish supplies and keep service areas organized.
- Set up and break down dining areas for service.
- Learn and adhere to all company policies and procedures.
- Teamwork:
- Collaborate effectively with colleagues to achieve shared goals and ensure smooth operation.
- Maintain a positive and professional attitude in a fast-paced environment.